Accessibility

This website is run by Bovey Tracey Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • It’s not possible to navigate the markers on the map using a keyboard
  • The Google translate service doesn’t fit on screens on some mobile devices
  • Some of the older PDF’s were created from scanned documents

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 2 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact: Mr Mark Wells (Town Clerk), Bovey Tracey Town Council, Town Hall, Town Hall Place, Bovey Tracey, TQ13 9EG Email: info@boveytracey.gov.uk or telephone 01626 834217.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

To contact us, please visit: Bovey Tracey Town Council, Town Hall, Town Hall Place, Bovey Tracey, TQ13 9QU.  Email: info@boveytracey.gov.uk or telephone 01626 834217.

Technical information about this website’s accessibility

Bovey Tracey Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

  • It’s not possible to navigate the markers on the map using a keyboard
  • The Google translate service doesn’t fit on screens on some mobile devices
  • Some of the older PDF’s were created from scanned documents
  • We are also aware of some HTML errors - these are mainly relating to the Google translate service and we feel the errors are minimal compared to the value of the service

Disproportionate burden

  • It’s not possible to navigate the markers on the map using a keyboard
  • The Google translate service doesn’t fit on screens on some mobile devices which is out of our control

PDFs and other documents

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix agendas in pdf format prior to this date.

Any new PDFs or Word documents we publish will meet accessibility standards. And all PDF’s created after 23rd September 2018 will be updated by 1st September 2020.

How we tested this website

This website was last tested on 07/07/2020. The test was carried out by 1010 Media Limited.

We decided to test the Home page because this is our primary landing page, our Meeting Minutes page because we are obliged to publish these by law and our Contact Us page so people can get in touch if they do have accessibility problems.

This statement was prepared on 9th July 2020 when it was first published. It was last updated on 9th July 2020 when it was first published.

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